Learn and be able to articulate the ways in which your job is critical to New Passages’ compliance efforts.  Consider how errors on your part could place New Passages and your job in jeopardy.

Be willing to take those extra steps concerning your compliance duties—ask the hard questions and when in doubt, double check policies or ask your manager.

Act and inquire in accordance with the concepts expressed in New Passages’ Code of Ethical Conduct.

Feel free to raise issues with your manager or the Compliance Designee informally or by using the more formal reporting mechanisms (hotline).  It is better to ask questions and raise issues than to leave matters unresolved.

View compliance as an opportunity rather than as a burden and consider it as a critical component of New Passages’ quality improvement processes.

Actively request and seek training and education when you need it.

Regard auditing and monitoring findings as opportunities for improvement and advancement.

When new policies or procedures arise, take the time to study them and incorporate them into your job.  If you are confused, ask questions.

The Compliance Officer’s Handbook

2006 HCPro, Inc.